Establishing and maintaining communications with members is very important to maintaining cash-flow and growing your business.

Membership Growth

Membership growth depends on member satisfaction and the reputation their happiness creates. Asking for member feedback is a great way to measure satisfaction and find issues before they become a serious problem.

Using customer feedback as testimonials can help create a great reputation which improves marketing results.

How It Works

1. Let TrustBuilder develop a lasting, loyal relationship with your members.
2. Catch issues and unhappy members BEFORE they go online and damage your reputation.
3. Use positive member feedback to publicize and promote your great reputation.
4. Use member testimonials as fresh website content to improve SEO.
5. Get better advertising results with a great reputation.

Fitness Coaches and Fitness Instructors

Developing and managing the reputation of your fitness coaches and instructors allows the business to control and protect the business reputation.

Even if your coaches and fitness instructors are private contractors you should manage how they interact with and treat your members. Their behavior has a large impact on your business reputation.

Also, helping your gym coaches and instructors develop their reputation can be a great way to retain them in your business. Having a separate, personal profile page with an individual TrustBuilder account helps them build a relationship that you control. This prevents contract employees from leaving and taking members to a competing business. See How to use Trust Builder with Single Location and Multiple Practitioners for more information.

Focus On Running Your Business

Once TrustBuilder is setup, you can focus on running your business. You can promote your page URL by word-of-mouth, posting it in your showroom, adding it to your stationery, putting it on your website, marketing emails, or social media pages.

Let Us Help

When you're ready to seriously build a solid relationship with your members let the many features of TrustBuilder help you prevent bad reviews, encourage better reviews, and grow your business.

Learn more about how it works.